The reason I am so frustrated with misguided is their lack of customer services. I received two dresses from their website and was not satisfied with one due to the sizing. It was my first time buying from this website and actually thought they would give me my refund quickly boy was I wrong!! I waited two weeks for an email response to confirm my returning item was sent to them (yet tracking confirmed that it was received two days after I had sent it) I tried to email the company and the response was if you email your more likely to be put down the queue what a joke... never actually got a response. So I went to Instagram the response in their comments were much the same as my troubles. They then private messaged me to wait a bit longer so I wanted another week and then a few days ago they assured me I would get a store credit me stupidly thinking that I could, in fact, enjoy shopping with them again NOT still no email with any information of that kind. There is no manners or decency with this company. I am really upset by this because I would have loved to brought a lot more stuff from then yet this terrible experience make me think twice! ladies I have warned my friends about this website so be careful!!!!