I'm so disappointed with there costumer service! First thing is I placed an order with them about 2 weeks ago. Everything looked good, I was informed that my order has been shipped and I got my tracking number from Fedex. When I tracked my order it showed that my package was still in the warehouse. Then the next time I checked it was already delivered! In the UK. So I asked about my ordered and the said the had to cancel it because both off my items were out of stock. Disappointed! Then I was looking at there page because I wanted to order something else and there costumer service gave me 20% off any order. When I was looking at there website I could see that both of my previous items were still in stock!! So I asked the customer service about this and the said it was clearly a mistake that my order was canceled and I could reorder it with this discount. I waited and the next thing is the canceled my order AGAIN!! Some technical problem with there website! The told me I could buy some other items with 20% off, and I said I was not happy with 20% off! This is the highest there discount for there mistakes goes. And now I know how the safe money for them selfs! The only gave me 51 GBP refunded but I paid 55 GBP for the order.... I know it is not that much but if the do this to more people it is much!! I had to wait for 2 weeks to find out that I'm not getting my items at all.