I was falsely encouraged to purchase some clothes with this website under the promise of free next day delivery. I place this order on the 21st July. However, I was appalled to learn that the courier company they employ claimed to have attempted delivery on the 22nd July at a time where there were 4 members of my family in my house. Under no circumstance did anyone knock on our door or ring our doorbell. Not only did the courier lie, but when a formal complaint was made to Misguided, they dismissed the false attempted delivery entirely and informed me I would have to be home for the whole of the following day as well to collect my clothes. I had plans in the evening and left the house at 6pm. I had instructed the help centre to leave my parcel either with a neighbour or in a safe place. Yet again, on the 23rd, my parcel failed to be delivered. It was not left with a neighbour or a safe place, but returned to the depot. What is worse is that I asked the help centre to tell me which depot my package was at so I could collect it myself. They provided me with the address to a depot which was an hour's drive away. After me pushing the matter, only then did the help centre inform me that they could not confirm if that was the actual depot where my package was being help or if I would in fact be allowed into the depot to collect it. The fact that their customer service operators were willing to let me drive for an hour only to discover that they had fed me completely false information is beyond outraging. I am still awaiting my supposed 'next-day delivery'. If you have any common sense you will not order with this website for their customer service has proved to be astoundingly poor.