I ordered a dress on October the 8th but had it returned by October the 21st. I have been waiting since October to get a refund from this terrible scam of a company! It is not mid-late November. I have done returns to the UK with a company like ASOS and got my money back within a reasonable amount of time (within 1 week)! I am based in the US. To add insult to injury they wrote an e-mail saying that I will get a refund within 48 hours and had to write them over 2 times again telling them that the 48 hour period has passed. Are you kidding me? If you look on the Facebook page or other review websites you will see that countless other women have been robbed of their money and time. But what goes around comes around the money these people have stolen will be deducted from them 100x and they will be shut down!