Ordered over 2 weeks ago, didn't receive 2 of my items, asked about this & was told they would despatch them. A week later still no despatch email, so asked about this to be told the courier had lost it (even though they clearly hadn't despatched it) and that they would redespatch. Then a few days later received an email saying they hadn't got my items in stock! If they had despatched the iteams properly the first time I wouldn't have been disappointed and unable to receive the items I had ordered! And to top it off they wouldn't even respond to my messages when I asked to make a formal complaint!