I order big order for £200 and they kept me waiting for 6 days promising every day will send parcel and after 6 days said it was return and I missed it even I was home all day as I was ill and even they courier have order as not existed as they never actually send it and only one adviser confirmed after 3 days that order is still in warehouse. I am really dissapointed of this experience never buy anything online. Also they said I can re-order it but its not longer available in stock so I have to watch out when is back and they can't inform me. they never had dresses in first place but took money and kept me waiting almost for all week when I paid £7 for next day delivery.