Made an order and paid for next day delivery as I needed items for a sudden event the next day. Waited in all day for the driver but no one came. Eventually I get an email at night saying they've just attempted to deliver but no one was in. I was in absolute shock. I have security cameras in my house thank god that clearly shows no one came at all. Driver clearly just lied and couldn't be bothered to deliver to my house, or just simply ran out of time!!!!! I call Misguided to tell them and they say that I will now have wait in again all day the next day........ so I bregudgingly do this. The driver then turns up late evening, doesn't even ring the doorbell & throws the parcel in my porch (as seen on camera). I open said parcel and guess what..... they've sent me the wrong item. Call them up again, and they tell me that I now have the responsibility to return this back to them if I want to get the correct item, even though this was THEIR mistake. They refused to arrange a collection of their wrong item. Why should I have to waste my time and petrol sending the item back due to their mistake? Absolutely shambolic service from start to finish. Will never buy anything off them ever again and will be sure to tell everyone I know and work with not to bother either. The stress they cause just isn't worth it. Clothes are cheap looking and crap too!!!