I would not recommend this brand to anyone. I ordered a package over a month ago. I never received an email/ any notice confirming my order, never received an email or notice when they claimed to be shipping and never had any notification when they were supposedly delivered. As an American in a different country, the urgency that this matter was dealt with was very important to me, since I am leaving for the holidays. I tried to resolve the issue every other day since I placed the order on October 1st, with no results. I contacted the company via Facebook, email and their website chat and the limited time I did have a representative respond (3 times in the month I've been contacting them) they all had no news regarding my package. I have filled out and submitted one of their disclaimer forms multiple times. They claimed that they delivered my order, but I did not receive anything, no package or note from the post office was left at the door and nothing was left with my neighbors. This is incredibly concerning because now not only did I pay for some random person to receive my order for free but they have my personal information to do with as they like. I will be contacting the Trading Standard. I'm doing Missguided's job for them to try and resolve this issue. I do not think it is fair that I have had to waste so much time and effort of my semester abroad to remedy this issue.