Don't ever order off missguided!! Ordered a dress on the 1st Dec, paid for next day delivery, dress didn't turn up by the 6th so asked for update and offered a refund for next day delivery charge... never received. Can only contact them by chat online where you get sarcasm and "here is your tracking no" tracking says "whoops something went wrong". On my account, my order has disappeared from my Order History section. Asked for a refund using my order ref and was told I could have a refund once I received the dress and sent it back!!! 😠😠 The worst online shopping experience ever!