I'm so upset and angry, my very first order of missguided after waiting for weeks and weeks and weeks LITERALLY WEEKS for 1 ITEM to restock. so finally that item came back in stock. First of all my boyfriend pay for this item with his bank, because it was a little birthday gift from him for me. everything went fine. Then i received a conformation email about my order, i always check the email because of my address well i found out they missed my address number.. They had my address street name but forgot the numbers of my address, so i emailed the customer service. I got a poorly email back saying they can't change the address i have to log in my account and change it. So i did. (which is weird because i've never had problem with other stores before if i emailed them about my address they said always we will change it directly). How ever.. later i received and email because the PAYMENT has made DID NOT MATCH UP WITH THE 'ACCOUNT' SO THEY ASK FOR MY ID TO CHECK MY ADDRESS .. first of all my ID AND PASSPORT DO NOT HAVE MY ADDRESS IN IT. THEY REFUSE TO SEND ME THAT 1 ITEM BECAUSE THEY WANT PROOF OF MY ID FIRST. ARE YOU SERIOUS?????? MY BOYFRIEND PAID FOR THAT SKIRT SO WHAT? IVE NEVER HAD PROBLEM WITH THAT BEFORE UNTILL NOW AT MISSGUIDED.. RIDICULOUS ISN'T IT? FOR ONE ITEM COST UNDER $20.