This has been a shocking experience. Long story so i shall put it in bullet points: 1. i ordered a really nice dress. I qualified for free EU delivery (i live in the netherlands). This is quoted on the website as taking between 5-8 working days. I need it by the 8th day, no problem. 2. After reading COUNTLESS terrible reviews to do with missguided's delivery, i emailed customer services to ask for their assurance that they have received my order and that it will arrive within max 8 working days. 3. I get a reply saying "you will get it within 10 working days". 4.I reply explaining that their website says max 8 and that they should change this if it is incorrect, and otherwise i expect it within 8 working days, as people use this estimation to time their deliveries correctly. 5. I get a reply saying "you were on the UK website, youre confused". I ONCE more reply with a screenshot of the EU website which indeed says between 5-8 working days. I am not an idiot, i was not on the UK website. 6. I then get a reply telling me they are sorry for the confusion (not even addressing my delivery date anymore) followed by an automated email from the website saying my order has been "CLOSED BECAUSE IT WAS OUT OF STOCK WHEN I BOUGHT IT."...what...is ....going...on!? 7. I once again email back asking what the hell is going on, where is my order etc etc. 8. They reply saying I will receive my package within 11 WORKING DAYS. CONCLUSION: i will not have the dress in time for the party. They managed to drag out their faulty delivery estimation with random uninformative emails. They put items on the website that are NOT actually in stock, thereby taking your money and taking weeks to refund it. DO NOT ORDER FROM THIS PLACE (unless you don't mind waiting unspecified amounts of time and terrible customer services.) extra: they also proceeded to do this to my housemate after she paid 15 euros for express delivery. It didn't arrive on time and they refused to refund her the extortionate "express" shipping costs until she threatened to pursue legal action.