This has been a terrible experience overall. I should have heeded to the warnings from the reviews I read but thought I'd take my chances. I ordered 2 dresses on May 6 and have still not received them. I just was made aware that delivery of said dresses was attempted May 16 but was "unsuccessful" because they needed a signature. That was Saturday. So now I have no idea where or who to contact for my items. I hate that there is no immediate response because you have to do everything by email. Terrible! Just do yourself a favor and save yourself the aggravation because that's exactly what you will be when you order from here: aggravated!