Very bad very bad misspap and boohoo, they took my money and are not refunding my money fully. I’m really upset. Theses are the messages I send and they respond to me : Than you for confirming. I apologize that you still haven't received your refund for the returned items. I'll be glad to help For order number PUS100114989. I have gone ahead and processed a refund for the items, MPP01153-126-14 MPP01153-152-14 MPP01153-133-14 MPP01150-126-14 MPP01150-133-14 MPP01150-152-20 MPP02425-143-14 MPP02426-143-14 MPP02529-105-14 Amounting to $592.2 and will hit your Bank account on or before 4th of November. As for order number PUS100116783, I have checked on your returns and can see that it is still on process of being refunded. Please note that it would take up to 15 days for items to be returned and processed. Please wait until 4th of November for your items to be processed and be refunded. Thank you for your patience and understanding in this point of time. Hope you have a great day! Dareen Me: For the first one PUS100114989 I paid $ 804.91 Canadian dollars. For PUS100114989 I was charged $ 804.91 Canadian dollars. How you guys are refunding $592.20 Hi there! I have had a look for you and can see that this order was placed on the US website, and so the order has been charged in and refunded in US dollars as opposed to Canadian Dollars. The order PUS100114989 came to a total of $609.19 USD, and so all items apart from the shipping have been refunded which is $592.20 USD. The refund should convert back into Canadian Dollars for you once this reaches your bank account, so please don't worry! The correct amount has been refunded for you, it just hasn't shown as Canadian Dollars at the current conversion rate. Stay safe! Kind regards, Lotty Me: This is a amount you guys refunded to my bank account $702.92 which you guys supposed to refund me $804.91 so where is the $101.99. I want my money back exact amount you guys took when I bought those items which was $804.91 .I’m really upset 😠 I do apologies for the confusion but as the refund has been process on this order I suggested you to contact your bank to check if you have dispute on your account. Hope this helps. Thanks and stay safe. Alfonso Me: No no do try to be smart I already spoke to my bank you guys are not refunded my money fully I want my money back you guys still owning me $ 101.99 I want my money back. Me:For this order I was charged $79.89 as you can see the picture I send you from my bank account PUS100116783 I want my exact money back even for the other order $79.87 Me : You guys owning me $181.87 Basically my next refund Should be : (PUS100116783) $79.87 and remaining from the first order(PUS100114989 ) $101.99