Not even worth the 1 star Been waiting for a refund from misspap since the 7th of October 18 , after receiving an email on the 17th of October notifying me that they have received the return and will take up to 21 days for refund to go through to bank, so I waited just over 21 days and I sent an email to ask when this was going though, they replied quick with a message to say that my refund has been put forward and will be in my bank in 2-5 days.. so I wait for the 5 days and still nothing, I have written two emails since then asking what the problem is and they have replied (again very quick) “we have experienced a slight delay with our accounts department regarding refunds...this has now been resolved and your funds have been processed back to your account.” I still have received no refund and this has been over a week since the last message sent, (currently15th nov) I wouldn’t bother buying from misspap unless you 100% want the item so don’t buy multiple outfits to try on like i did! never going to shop here again as it’s not worth the time and hassle just to get your well earned money back, incredibly angry at this company.