DO NOT BUY WITH THIS COMPANY!!!! The entire experience I've had with this company is awful. I received an item which I liked the look of, a black bikini- it came and I tried it on and it was nice so I packed it for my holiday. I put it on again and it broke... I returned my item using missy empires own tracking returns process... after hearing nothing I chased them up and they said they didn't have it, so I tracked the item myself and had to screenshot this page to show them that they in fact did have my item (9th September) it has been 18 working days since then, 4 working days over there 'promised returns policy' date. In this time, I have not even received one official e-mail to say that either a) the item is with them or b) they're processing my refund... all I've had is an apparent 'Barbra' sending generic apology e-mails which don't give me any indication of if/when I'll receive my refund. These e-mails seem like they're simply mocking you and are not interested in solving my issue. Don't waste your time and money or poor quality products and services with this brand!