Great service!! Mobile Help is the right package. We have two accounts for my 95 year old mother and my 82 year old mother in law. They each have balance issues. Each is independent, living in their homes. I often get scolded, these ladies will remind you.. I can do it myself. Yet, these strong women embrace their necklaces and wrist bands. They like knowing that Mobile Help has got their backs. Thankfully, we have never had a true emergency. Our mother’s have set the pendents off. An agent confirmed each was okay. Later, they would talk about how kind or gracious the voice checking on them was. It made them trust the system more. They didn’t feel like a burden. Keep up the good work!