I would suggest that you do not contact the emergency persons immediately after a call from me to Mobile Help, but wait at least until medics have arrived and the situation is either successfully taken care of, or it was necessary to go to a hospital. There's no point in alarming my contact people if it involves only minor help in getting up off the floor. It has been very traumatic and unnecessary for my contacts to leave work, come home from an errand, long distance phone calls to each other, while I'm back in the house sitting comfortable at the TV. Surely you understand that your present procedure is not helpful nor very smart nor appreciated by clients. Julie Spengler