ON JANUARY 2, 2020, I SPOKE TO AN INDIVIDUAL NAMED 'RICHARD' AND ENROLLED MYSELF AND A FRIEND, WHO LIVES AT A DIFFERENT LOCATION. I ENROLLED FOR THE YEARLY SUBSCRIPTION FOR EACH OF US AND I PAID FOR THEM BOTH. 'RICHARD' ADVISED THAT I WOULD RECEIVE $200.00 BECAUSE THE OTHER PERSON I SIGNED UP IS CONSIDERED A REFERRAL. AS OF THIS DATE, FEB 1, 2020, I HAVE YET TO RECEIVE THE REFERRAL FEE. I HAVE NOT HAD A REASON TO USE THE ALERT SYSTEM, BUT HAVE TESTED IT ON SEVERAL OCCASIONS. EACH TEST WAS SUCCESSFUL, WHICH I AM VERY PLEASED WITH. MY ONLY COMPLAINT IS TODAY'S BUSINESS TACTICS UTILIZED BY COMPANIES TO GET YOUR BUSINESS. 'PROMISE ANYTHING, JUST GET THE CUSTOMER'. ACCORDING TO 'RICHARD', I CAN CANCEL MY SUBSCRIPTION, AND MY FRIEND'S SUBSCRIPTION ANYTIME. I AM CONSIDERING DOING THIS, BUT, IF HE MISLED ME REGARDING THE REFERRAL FEE, WHAT ELSE WAS FABRICATED.