Do not give this scam company your money To cut a long story short, this company has stolen money from me for the cost of a returned phone which they are refusing to refund. I've never dealt with such a shady, underhand business such as this and would strongly advise prospective customers to quickly take your money elsewhere. Their customer service line will cut you off if you have any problems, they barely respond to their customer service email address and they have no formal complaints procedure or management (so I've been told by their customer service agents). My matter with them is now with Citizens Advice and Trading Standards and will likely end up in my taking them to the small claims court. Save yourself this trouble and walk away now.