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Anonymous
**AVOID** Absolutely awful experience with this company. Ordered the samsung s21+ 5 weeks ago and its been an absolute nightmare ever since. The phone had to be sent back for inspection as there was a fault and it kept restarting for no reason, when they recieved the phone they could not find no fault. I thought maybe cos the phone has been reset it had removed the fault, so i agreed to have the phone back within 5 minutes of having the phone back it had restarted again and done this 6 times before I decided to put it back in the box. At first they told me my 14day warranty was up (yet they had the device for majority of the time) and I had to go to samsung to get this problem sorted. I requested for them to sort this problem out, they agreed to have the phone back in for inspection, and apparently there was still no fault to be found. I guess I'm just a liar and love to waist my time with companies like these. So it has cost me in delivering the phone back to them twice, almost £20, a phone case and 2 screen protectors....and finally they cancelled the contract without even informing me which has now left me with no phone, no network provider and a very unhappy customer!! AVOID AT ALL COSTS!!
3 years ago
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Mobile Phones Direct has a 2.0 average rating from 197 reviews

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