Disgraceful company! I ordered one mobile phone contract and ended up with 2 for £50 per month each!!.....they created a second contract 8 days after I received my order.....without my consent or knowledge! I only realised when I was sent 2 mobile phone bills from o2.
They refused to let me speak to a manager, promising a manager would ring me back within 72 hours. It has now been 11 days and guess what....no phone call!
Rude representatives, managers who don't ring you as promised, no apologies, no email acknowledgement, nothing! Their error yet I am being penalised with 2 Contracts and no help! Disgusting service avoid like the Plague!!!! The worst I have ever had the misfortune of dealing with! Buyer beware!
2 years ago
Mobile Phones Direct has a
2.0
average rating
from
197
reviews
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