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Hannah
Absolute con artists! Sold me a 2 year contract £60 per month on the latest iPhone with unlimited data- shame it’s a DATA LITE plan with Vodafone who told me that’s a type of data plan they created for children! Sales person totally omitted that information when I purchased over the phone. Spent 4 weeks battling with them, told “supervisors don’t get in the phone” when I went to query this after and told there’s no policy for mis-selling the contracts ! No real complaints procedure but I was given an email address - seeing as no one returned my calls I won’t hold my breath. Told their customer services I would complain to trading standards and ofcom- they weren’t bothered and said they were ok with that. Customer service staff even told me they thought my contract and data speed was a joke! Absolutely shocking service ! Con artists ! AVOID AT ALL COSTS !!!!!!! They’ll trick you, take your money then they don’t wanna know. Such a waste of my time and money, this isn’t the last they’ll be hearing from me. WHAT A CON.
5 years ago
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Mobile Phones Direct has a 2.0 average rating from 197 reviews

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