Good deals but that is where the positives end unfortunately. I purchased a phone on the website on a Saturday, decided to cancel on the Sunday. They ignored my request to cancel and still sent the phone out on the Monday. When it arrived I immediately sent it back without opening the package or using the phone. I had to cancel again since they ignored my first request and then after a month received my first bill from O2 even though I returned it within distance selling regulations. Contacted Mobile Phones Direct to highlight that O2 have tried to charge me and they couldn't care less, told me it was in O2s terms and conditions. Conveniently ignored the fact that I asked to cancel even before they processed the order. I appreciate my experience may have been different if I hadn't cancelled but because of the way they dealt with me on this occasion, I will not be using again.