Very pleased with my phone and the deal I got with it. I was kept updated with the delivery time throughout as well. Also very easy to switch my number. Very impressed. My first cashback claim was accepted today as I made sure that the info I supplied was totally correct, thus giving them no excuse not to accept my application. If they don't pay my cashback I'll simply start an online money claim via the .gov website and get my money back that way. They won't have a leg to stand on and I'll do this for each successive claim if necessary. Fingers crossed that they don't mess me about though...