Wow , I was a bit worried at first thinking maybe I should of gone in to a shop to have my Vodafone mobile unlocked but that seemed hassle parking in town so I googled and came up with mobile unlocks checked over the reviews all was good so went for it , as Vodafone was no help at all , so I put it in Mobile unlocks hands , it’s a iPhone XR and wasn’t instant unlocking 8 days in total , but when you asked questions they got straight back to you and reassured you all was ok and for sure it was , we have another iPhone XR in the family so without hesistation we be doing the same with that one , now we know the procedure and just that we have to sit tight to let it happen :-) many thanks mobile unlocks we will all recommend you for a great service !! On the settings it also says sim unlocked now to put the new sim in !!