This company is advertising the ew02 bariatric collapsible scooter made by e Wheels. This model has been discontinued for a year and a half. In the app it says they have it in stock so I ordered it they took my money $2,500 and do not have the product. I've been fighting for 2 days to get them to give me my money back. I'm being refused to be able to speak to a boss speaking to some lady on the phone that says she has no authority to put my money back into my account. How can a business not have a supervisor on duty that can refund money that was illegally taken out of my bank account? They are illegally promoting a product that they do not have in stock which is illegal. My money is still not been refunded back to me $2,499