Can everyone affected contact your local trading standards department and lodge a complaint? If you paid by Paypal you should also complain to them, I did and have had my payment refunded. I had an email today from my local trading standards informing me if you are supplied with an item which bears no resemblance to what you ordered ( In my case, a memory card adapter, not the 32gb memory card. Effectively a useless piece of plastic) this is considered advanced fee fraud and becomes a police matter. They need as much evidence as possible and trading standards will pursue it. There is a national database which all enforcing agencies including the police can access. I personally think of it as a criminal act as they have quite blatantly sent out these adapters to customers clearly knowing that these weren't the items they advertised for sale.