Very disappointing after sales support. This company brands themselves as premium, with various celebrities and "influencers" tasked with continuing that myth. DO NOT BE FOOLED. The quality does not match the (substantial) cost. During the first Covid lockdown, we purchased a large rattan dinning table / sofa with firepits, warts and all. We also purchased a matching "All weather" cover to keep the elements out. There were some quality issues that we were able to resolve (though in hindsight, should have been a red flag - a foot was missing from the table and though a replacement sent, we've never been able to properly get it to stay in place). The cushions are supposed to have removable, washable covers, but the zip is so tight, it would be impossible to remove the cover without destroying the foam. That should have been red flag number 2. The main issue I have with this company, however, came when we had a problem with our cover. The initial cover we purchased for around £90, developed a hole / rip in it. At that point, we discovered that the "7 year warranty" doesn't apply to covers, as we were outside the apparent 1 year for the cover. We were willing to take that on the chin, but a replacement cover was now £215!! I was assured that this was a much improved cover and the price was representative of that, and that a 2 year warranty would go some way to relieving any fears I had about purchasing, reluctantly, I made the purchase... One thing the old cover did until it failed was keep the water out. It did so without any problem at all. The new cover, however, leaked through the seams, which on inspection looked to be very poor quality - tape was not in line with the seam at all. Moda support have refused that to be a fault, informing me that the "All Weather Cover" is simply designed to keep debris of the frames, that cushions shouldn't be kept underneath. There was apparently no fault present in a taped seam that was leaking where you could easily see the tape did not follow the seam correctly. A £215 "all-weather" cover, is not, it seems expected to protect the furniture from the UK weather, which must be utterly exceptional in it's ability to produce water! In summary, the furniture is nice, it's not worth the premium though and don't expect good warranty support.