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S Parish
It's such a shame that Moda's customer service is SO bad. The actual furniture WHEN you get it is very good quality but the delivery promise time is a lie and trying to get hold of anyone on the phone to get a delivery date is impossible with wait times up to 2 hours. When purchasing from Moda the service is good and the staff very helpful but after you've parted with the cash you deal with a call centre in India and it becomes an absolute shambles. I've never given a bad review before but I'm just gobsmacked at how dreadful the communication and customer service has been with Moda, especially after parting with so much money.
5 months ago
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Moda Furnishings UK has a 4.8 average rating from 4,350 reviews

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Alice, Customer Support

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