Bad..terrible service, ordered in June then no contact or abilit to contact Moda other than via phone..1 hour and 45 mins on hold!!!! Ridiculous!!! As we had waited 3 months with no contact we decided as we were told delivery not expected until.the end of Sept whats the point and cancelled the order. However, money not refunded and suddenly an email a few weeks later saying delivery expected within a few days!! On hold again for over 2hours!!!! Over 2 hours!!! Yes you gave a £100 off yet to see if that is rerurned..id not i expect a 3 hour phone call. Such a shame as the product is fantastic..the service provided is left more than wanting!