a big scam company and I'm going to issue a complaint against them to European Consumer Center-Belgium. So basically, I ordered two dresses and one pajama, the sizes were too large, thus we returned them. They sent a refund for one dress and the pajama, but less than the true value, and didn't calculate the other dress. The issue was pending for more than two months and whenever we call them, they make promises that it's going to be solved soon and that they have prioritized my open complaint. After five calls of follow-ups, one of their customer service advisors said that the difference of the two articles they calculated is the refund fee, and the money for the other dress will be refunded after they investigate it internally, so for two months they were doing nothing and now we have to wait for their internal investigation, which for me looks like a way to keep delaying until the whole issue becomes in the past. I totally don't recommend dealing with them