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Anonymous
I ordered from this company on May 11,2021. There was three boxes sent to my house and three charges were made to two separate accounts. I kept one box and returned the other two directly to the FedEx driver. Since May 11 to now November 4,2021 I have contacted Modanisa SEVEN times for a proper refund. They refunded the INCORRECT ORDER and charged me for TWO ORDERS. I advised them to reverse the refund and charge it correctly to my account and provide the proper refund for the boxes that were returned and to charge me for what I had. Out of THREE boxes I only kept ONE. I am still being charged for TWO. I provided PROOF of a return label. Their associates had the audacity to ask me if I had the boxes in my house! I have returned them, provided you PROOF OF RETURN! I am showing you my order numbers. NEVER EVER DOING ANY BUSINESS WITH THEM. They act like they care but they truly don’t. It is not the consumers issue if there is an error with your shipping partners. That is your responsibility as a company to handle it. It should be handled without any expense to the consumer. What a waste of my time trying to buy modest clothing with an IMMODEST company
3 years ago
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Modanisa has a 1.6 average rating from 313 reviews

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