I have placed an order with modanisa to only receive a different product and color than I ordered. I tried contacting them more than ten times. I've sent more than 20 emails back and forth. they drove me insane!!asking me for a photo of the product,and then ask me for another photo of the whole product, then saying we need you to take a tape measurement measure the product and send us a photo, then they would say we want a photo of the tag for the product, and then they will come back to me and say we not need another photo with better lighting. and on and on and on and on never ending!!! I responded to all their emails I was promised someone will contact me and resolve this issue and give me a refund I was promised more than 5 times .till today nobody has contacted me, they haven't resolve this issue or refunded me for this product. till today I'm still waiting they took my money I have a damaged product that I did not order!!! very disappointed with this company!!!! The Next Step will be reporting them to Better Business Bureau!!!
5 years ago
Modanisa has a
1.6
average rating
from
313
reviews
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