I fell in love with the quality and style of their clothes. My problem started when I called and ask about the sizes due to them showing metric measurements. I was told by the customer service rep to get a larger size than I would have normally wear. Needless to say the clothes were 3 sizes bigger. I returned all of the items and they did it refund me all of my money back. They advised I was missing an item. All of the items and my paperwork was in the package. I have been wrestling with them now for 4 months. July to November. Same answer is given we will check k and get back with you. However when I hang up from them, they send a letter within a few minutes advising the problem has been resolved. GETTING NO WHERE FAST WITH THEM......I will no longer do business with them.