Items ordered to be delivered to the U.K on November 05/11/2019 value over £150 Still not received. No order to be tracked online. No email either for updates Nor even a tracking number was given. Had to call them at least four times to inquire what is going on. They claim that the package is still with customs as the whole United Kingdom government is investigating the deliveries. However after doing research and reading numerous reviews I do not trust them And think this is a possible scam. You must contact your bank and try and claim the charges before the deadline runs out. There are two methods either charge back if debit card was used or section 75 if a credit card was used. I will be perusing it myself.