I ordered some really beautiful looking clothes in August,but I actually never recieved it. At first I got an email saying the order is delayed. I though for myself, that this could happen and was thankful, that they told me beforehand about it. But I waited more than a month without any kind of notifications. So I decidednti reach out the customer service. The first impression was again quite good. Got an email, that my problem reached them. But afterwards: nothing. Really nothing. So I contacted them on Instagram, but they didn't answer until I commented one of their posts. Then they wrote, the customer service will contact me, which it did and like a miracle my order was going to be delivered a few days later. But it didn't. I got an email, in which they wrote they could not reach anyone at home and I have to go get it myself in the nearby package station, which is again totally fine. But the package number they gave me does not exist. They don't have anything with my name nor the number.... This feels like a scam. I so angry and won't stop commenting and reporting them. What an audacity they have to act professional. I want my money back, asap!