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Anonymous
The rug was too small and not great quality so I wanted to send it back but no free returns or even exchanges so am not stuck with a rug I can’t use (sending back cost nearly the same as the actual rug.). Such disappointing customer service and so out of kilter with the levels of customer service of their competitors.
5 years ago
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Modern Rugs UK has a 4.6 average rating from 2,250 reviews

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