I waited three months for this rug to be delivered. I was happy to do so because I thought it was perfect, unfortunately when it finally arrived it wasn’t what I was expecting. The title of the rug didn’t mention that it was patterned and the first few photos don’t show the pattern. I should have scrolled further but didn’t. It was such a disappointment after waiting so long. Modern Rugs refused to pay for the return and the tone of their emails to me fell far short of the customer service I expect. I won’t be buying from Modern Rugs again.
5 years ago
Modern Rugs UK has a
4.6
average rating
from
2,250
reviews
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