The lack of communication from Modern Rugs regarding my not inexpensive order is now quite concerning. I placed my order on 27/11/19 with delivery promised in 5-10 days. I cannot get through on the phone - I requested a call-back and still have not received one. The only update I received on my order was to remind me, after I made contact via the website, that my order lead time was 7-10 days (it was 5-10). This being the case, I should be expecting delivery tomorrow at the latest and I haven't received any further correspondence from Modern Rugs. Very concerning.