SHOCKING customer service BREACHING consumer laws. We returned a faulty rug and we were charged £20 for the collection service, because “it was company policy that as long as the rug we received was the one we ordered they wouldn’t cover return cost”, completely ignoring the fact that we returned it as faulty, not because we didn’t like it. Customer Service Rep Craig was totally ignorant to the situation. When explained that this was breaching consumer laws, we didn’t even get a response. AVOID AT ALL COST!!
4 years ago
Modern Rugs UK has a
4.6
average rating
from
2,250
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
Related Photos & Videos
