I ordered the shampoo, conditioner, hair mask, and growth spray. The first wash I could feel it had taken all the moister from by hair. But I decided to give it a chance. About 2 weeks in washing my hair 3 times a week my hair started to fall out more and thin. My ends splits and I convinced myself maybe it's just part of the process. So I gave it 1 month. In this month I lost hair and it dried my hair out so bad. It's may work for some people but I'll never be using this product again. I switched to verb and I've never been happier with my results from their products hair growth back for the win!