This company has the most horrendous customer service. They offer a promotion which requires a subscription... The issue is you then have zero capacity to access your subscription, so you cannot alter or cancel it. Links do not work from original order emails when you attempt to manage your subscription later and the process to log in loops repeated sign ups saying check email sent.. emails that never arrive This company appears to be a complete rip off. The product is pleasant, but does not meet the claims at all. There are plenty of products available in hair care stores which yield the same results at half the cost Beware this company...all it offers is extremely over priced products that give you soft, clean hair and a repeating over priced bill they prevent you from releasing