I've been very happy with my MojoDesk, with a few minor quibbles and one larger issue. First, the ordering process was easy, I received emails updating me on the status and an email when it looked like it would take a longer to ship. While it did ship slightly later than anticipated (by a day) it arrived quicker and thus before the original arrival date. It arrived it multiple boxes as expected and that was a good thing as it was very heavy. This being a very large L-Shaped standing desk (72x72) I had to plan accordingly, especially because I had to disassemble my existing setup and make space in my office to put it together. The outside box was damaged on one of the desk tops, so I took pictures of it and hoped for the best, considering I had a no work area going for me, I couldn't wait to get things set up. Fortunately nothing was damaged. There were two types of Styrofoam used in the packaging, the good kind that didn't shed and the horrible kind you hate to see, unfortunately the messy one caused a mess that I had to clean up and clean off of the desk. My other minor issue was the carbon fiber wrap had and still has some messy edges around the bottom of the desk where it wasn't cut quite well, I try to get that off of the desk now and then. Now, my major issue - this desk was very expensive, all told with all accessories a large amount of money - the instructions on paper weren't horrible, but they weren't great. Additionally, there was at the time no video on assembling the desk like there are for their other desks. It being a newer product. This should have had a video and better instructions available before they started selling the product. My biggest gripe at the time was the lack of clarity regarding table ties screwing in or sticking on, the control unit instructions were minimal for mounting it to the desk and unclear regarding where to mount the wiring box - which I had to glean from a non related desk how it properly attached. Lastly, the desk leg sizes can be changed, and by that I mean the same legs can be used for smaller desks. I didn't realize this, and the instructions simply say adjust to your desired length. I'm sure this saves costs, but it is exceptionally difficult to guess at what length you need to put the legs on two different sides and then try to line up holes on the underside of the desk. There should be very clear markings for what position is for each length of the parts of your desk - such as this slot for 48, this slot for 60, this slot for 72 inches. That was an incredibly difficult challenge and was only accomplished by measuring the different lengths, putting the top on and trying to adjust the sides for the exact positions of the holes on the table. I don't know that I'd ever want to deal with that again. Beyond that, I've been very happy with the desk, it rises and lowers quite smoothly and is very nice. I do wish there was a case attachment that supported larger and heavier computers, or that you could simply double up to get more than 40lbs, but it is what it is.