First bi-weekly clean on 2nd December the following things were missed: - Cobwebs in both en-suite bathrooms - Both en-suites - neither toilet had been bleached or scrubbed - Main en-suite - sink was wiped, not cleaned as could still see toothpaste marks. Mirror had not been cleaned. Floor tiles had been wiped with a wet cloth but not cleaned. Was still dust around and tiles stained with smeary water marks. Tiles in shower had been wiped over not cleaned, was still shampoo stuck on the tiles. Top of shower head not been cleaned (covered in dust). - Both bedrooms and upstairs landing - the skirting boards had not been dusted neither had any of the bedside tables or window sills. - Downstairs wooden flooring had not been hovered in: hall, dining room, kitchen, study or downstairs w/c