One cleaner spent the whole time in the house on the phone. One cleaner was seen in a room NOT being cleaned that day! There were bits left on the living room carpet. There were stains left on the underside of the toilet seat when they left. The living room recycling bin was emptied into the kitchen non-recycling bin - making it overfull so that it had to be washed out after they left. Not enough dusting done in the living room - some areas/items not touched. Promised a 'phone call on Thursday lunchtime about this - still waiting over 24 hours later. £95 for 30 minutes "work" is a joke when the rooms are not even left clean. Need I say more!