AVOID AT ALL COST! I was searching for 100% silk sleeping bonnet came across site and placed order. Sadly I didn’t not read reviews on this company or items BEFORE PLACING ORDER! this company has many negative reviews on Amazon and on several other platforms
For starting a their silk items are advertised as 100% mulberry silk. This is not true it is a silk blend mixed with a nylon polyester Mattel. That is not what genuine 100 mulberry silk is. Real silk when you hold a thread to a flame turns to ash and will not hold a flame. This holds a flame and material will curl and ball up. The tried and true test of real silk for artificial silk. So most importantly this is false advertising
Second this company is a china based company. All fake silk products are made and shipped direct from china to you. I did not know this nor care for this because it leads me to my second point
THERE IS NO CUATOMER SERVICE. I have emailed and sent chat messages over 10 in total with no reply to anything. After reading all negative reviews on actual product being a lie to no customer care. I immediately asked for my order to be canceled and refunded
What did they do NO REPLY TO ANY MESSAGES AND SHIPPED THE ORDER. The order of fake silk bonnets. Lol this is why I don’t like buying items fro
China. They are almost always falsely advertised lying to customer with no customer care
I will be taking up with my social media platforms, all review sites, my payment source and possible to report them to dept of online merchantile affairs which handles laws pertaining to selling online
PLEASE AVOID THIS COMPANY
1 year ago
Mommesilk has a
4.5
average rating
from
672
reviews
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