Mommy Xpress reached out to me, conveniently via text message. They had my order from my doctor for my breast pump and just had to confirm insurance info. Once I confirmed that, they reached out to my insurance to gain insight on what I could get and at what cost. Mommy Xpress then reached back out asking if I had particular breast pumps in mind and I told them from previous experience which I wanted this time and they knew right away that it would be covered on my insurance. Within minutes I was given a confirmation number and FedEx shipping info. The pump arrived just under a week later. All of this was done over text; simple and quick.