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Suzie
I ordered two monogrammed robes. I received one and had no notification of the status of the second. Upon contacting Monarch, the rep assured me that there had been some problem with obtaining that particular robe and that it would be expedited. It shipped that day and arrived a few days later. Although I had to call to check on the balance of my order, it was taken care of courteously and quickly.
2 years ago
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Monarch Cypress has a 4.7 average rating from 810 reviews

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