Not happy. Ordered 4 robes as a Christmas gifts. 2 weeks pass and the recipient lets me know they never got anything. I tried looking for a shipping email or notice, but had nothing besides the original confirmation email which let me know they received the order and would begin packaging it. I called the company and the gentlemen speaking to me said they cancelled the order because there was a missing “style” for a robe customization. So I never got any notification about them cancelling my order, or even trying to reach out and say “hey, we just need this piece of information and we will have your order on the way!” Terrible service. When I asked if there was anything I could do, the gentlemen said to just reorder but not until after the New Year because they will be closed. Really upset and won’t be ordering from again.