Monease.io seems to be scam with terrible support Used their services to transfer 500e to a Moroccan bank account (EUR) on 12/02/24 They out of the blue converted the money to MAD without notifying me, which resulted in non-receiving it (my bank says it denied if the transaction currency doesn't match the account's one). For the 1st month they used automated replies not willing to provide any kind of confirmations. After the money exchanging platform support was notified, they started requesting all my bank movements for 3(!) months and a lot of excessive info, still NOT providing SWIFT confirmation from their side. I guess, they do just want to sweep under the rag and softpedal the problem to let it go beyond the investigation deadlines. And everyday their demands rise, requesting more and more info/documents.